Privacy Policy
Brake Time Cinemas
Brake Time Cinemas values the privacy of its users and is committed to protecting personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Brake Time Cinemas platform.
By accessing or using our services, you agree to the practices described in this Privacy Policy.
1. About Brake Time Cinemas
Brake Time Cinemas is a QR code-based digital food ordering platform designed for cinema halls. Customers can scan a QR code placed on their seat, armrest, or designated area, browse the menu, place food orders, and receive delivery directly to their seat.
To facilitate this service, certain information may be collected and processed.
2. Information We Collect
We may collect the following types of information when you use the platform.
a. Personal Information
When placing an order or interacting with the platform, we may collect:
- Name
- Mobile phone number
- Email address (if provided)
- Payment details (processed through secure payment gateways)
b. Order Information
To process your order we may collect:
- Selected food and beverage items
- Order time and transaction details
- Seat number or location within the cinema hall
c. Device and Technical Information
When accessing the platform, we may automatically collect:
- Device type
- Browser information
- IP address
- Operating system
- Usage data and interaction with the platform
d. Location Context
The system may identify the cinema location through the QR code scanned, which helps route your order to the appropriate food counter.
3. How We Use Your Information
We use the collected information for the following purposes:
- To process and deliver your food orders
- To confirm transactions and provide order updates
- To improve the user experience of our platform
- To maintain operational efficiency within cinema premises
- To communicate service updates or support responses
- To analyze usage trends and improve service performance
4. Sharing of Information
Brake Time Cinemas does not sell personal data to third parties.
However, information may be shared with:
a. Cinema Food Vendors
Your order information may be shared with the authorized food vendor or concession operator inside the cinema to prepare and deliver your order.
b. Payment Gateway Providers
Payments are processed through secure third-party payment gateways. These providers process your payment information in accordance with their own privacy policies.
c. Service Providers
We may share limited data with trusted partners who help us operate the platform, including:
- Hosting providers
- Technology service providers
- Customer support tools
d. Legal Requirements
Information may be disclosed if required by law, legal process, or governmental request.
5. Data Security
Brake Time Cinemas takes reasonable technical and organizational measures to protect your personal information.
These measures include:
- Secure servers and encrypted connections
- Controlled access to data
- Monitoring systems to prevent unauthorized access
However, no digital system can guarantee absolute security.
6. Data Retention
We retain personal and order information only for as long as necessary to:
- Complete transactions
- Maintain operational records
- Comply with legal or regulatory requirements
After this period, information may be securely deleted or anonymized.
7. Cookies and Tracking Technologies
The Brake Time Cinemas platform may use cookies and similar technologies to improve performance and user experience.
Cookies help us:
- Remember user preferences
- Analyze platform performance
- Improve service efficiency
Users may disable cookies through their browser settings; however, some platform features may not function properly.
8. Children’s Privacy
Brake Time Cinemas services are intended for general audiences inside cinema premises. We do not knowingly collect personal information from children under the age of 13 without parental consent.
9. User Rights
Users may have the right to:
- Request access to their personal information
- Request correction of inaccurate information
- Request deletion of certain personal data where legally applicable
Requests can be submitted through the contact information provided below.
10. Third-Party Links
The platform may include links or integrations with third-party services such as payment gateways.
Brake Time Cinemas is not responsible for the privacy practices of these external services. Users are encouraged to review the privacy policies of those services.
11. Changes to This Privacy Policy
Brake Time Cinemas may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or service operations.
Updated policies will be published on the platform and will take effect immediately upon posting.