Terms and Conditions
Brake Time Cinemas
Welcome to Brake Time Cinemas, a digital food ordering platform designed to enhance the cinema dining experience. These Terms and Conditions govern the use of the Brake Time Cinemas platform, including our website, mobile interface, and QR code-based ordering system available inside cinema premises.
By accessing or using our services, you agree to comply with and be bound by the following terms.
1. About Brake Time Cinemas
Brake Time Cinemas is a digital food ordering platform that enables moviegoers to conveniently order food and beverages from their seats inside participating cinema halls. Customers can scan the QR code placed on the seat, armrest, or designated area, browse the menu, place orders digitally, and receive the ordered items delivered directly to their seat.
2. Acceptance of Terms
By using the Brake Time Cinemas platform, you agree to:
- These Terms and Conditions
- Our Privacy Policy
- Any additional policies communicated within the platform
If you do not agree with these terms, you should refrain from using our services.
3. Service Availability
Brake Time Cinemas services are available only at partner cinema locations where the QR ordering system is installed.
Service availability may depend on:
- Cinema management policies
- Show timings
- Food counter operational hours
- Technical availability of the platform
Brake Time Cinemas reserves the right to modify or discontinue services at any time without prior notice.
4. Ordering Process
Customers may place food and beverage orders by:
- Scanning the QR code placed on the seat, armrest, or nearby location.
- Accessing the Brake Time Cinemas ordering interface.
- Selecting food items from the available menu.
- Completing the order using the available payment options.
Once the order is confirmed and payment is processed (if applicable), the order will be prepared and delivered to the customer’s seat inside the cinema hall.
5. Seat-Based Delivery
Brake Time Cinemas facilitates delivery of ordered items directly to the customer’s designated seat within the cinema hall.
Customers are responsible for:
- Providing accurate seat number details
- Remaining seated or reachable during delivery
Delivery times may vary depending on crowd volume, preparation time, and operational conditions.
6. Pricing and Payments
All prices displayed on the platform are determined by the cinema’s food vendor or partner operator.
Prices may include:
- Applicable taxes
- Platform convenience fees (if applicable)
Payments may be made through available online payment methods or other approved payment modes.
Brake Time Cinemas is not responsible for payment failures caused by third-party payment gateways or network issues.
7. Order Cancellation and Refunds
Orders once confirmed may not be cancelled after preparation has begun.
Refunds may be issued in cases such as:
- Order not delivered
- Item unavailable after payment
- Technical errors during order processing
Refund decisions will be subject to review by the cinema operator or Brake Time Cinemas support team.
8. Customer Responsibilities
Customers agree to:
- Provide accurate seat details when ordering
- Use the platform only for lawful purposes
- Not misuse the QR code ordering system
Any misuse, fraudulent activity, or disruption of services may lead to restriction of access to the platform.
9. Food Quality and Vendor Responsibility
Food items are prepared and supplied by the cinema’s authorized food vendors or concession operators.
While Brake Time Cinemas provides the ordering technology, the quality, preparation, and safety of food items are the responsibility of the vendor operating within the cinema premises.
10. Technical Interruptions
Brake Time Cinemas strives to maintain uninterrupted service; however, we do not guarantee that the platform will always be available without interruptions.
Services may be affected by:
- Internet connectivity issues
- QR code scanning problems
- System maintenance
- Technical failures
11. Intellectual Property
All content on the Brake Time Cinemas platform, including but not limited to:
- Logos
- Branding
- Software interface
- Design elements
are the intellectual property of Ayyamittu Unn OPC Private Limited and may not be used without permission.
12. Limitation of Liability
Brake Time Cinemas shall not be liable for:
- Delays caused by operational constraints
- Cinema hall policies
- Third-party payment failures
- Customer errors in seat selection or order details
Use of the service is at the customer’s own discretion.
13. Modifications to Terms
Brake Time Cinemas reserves the right to update or modify these Terms and Conditions at any time.
Updated terms will be posted on the platform and will take effect immediately upon publication.
14. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of Brake Time Cinemas services shall be subject to the jurisdiction of the courts in Chennai, Tamil Nadu.